Doppelzimmer Deluxe im Hotel Berghof in St. Johann im Pongau

Booking terms & Facts

Luxury Hotel Berghof ****S

Find out important facts and information about your booking here We are also available over the phone; dial +43 (0)6412 6181 and e-mail.

Paar in einer Unterkunft im Hotel Berghof im Pongau

Safe during a holiday

The safety of our guests and staff is important to us, which is we have extensive safety and hygiene measures in place to enable you to enjoy a carefree holiday. You are in good hands here with us.

HYGIENE MEASURES & SECURITY

The Berghof best price guarantee

When you book direct with Verwöhnhotel Berghof – whether it is via the website, by e-mail, via online chat or on the telephone, we guarantee the best price for the time of your booking. We guarantee you that you will not find a cheaper deal from any other third party. However, should this turn out to be the case, we will match that price.

Online price calculator

Room prices

  • The room prices listed are in Euro and are per person and day (excluding packages), including the Berghof gourmet luxury board and inclusive services – unless otherwise stated.
  • Package prices are in Euro and are per person (unless otherwise stated).
  • Exclusive of local taxes
    Local taxes are not included in the price (€ 1.45 per person and night - for those aged 15 +) – to be paid on departure.
  • Room with breakfast
    If you only want a room and breakfast, EUR 9.00 is deducted per night and adult.
  • Double room for single occupancy:
    Surcharge for a double room or suite for single occupancy € 30.00 per day
  • Discount for adults
    All our family suites provide plenty of space for a third or fourth adult (age 16 and over). For the third or fourth person there is a 20% discount on the adult room price per night and per person.
  • Room number & Category
    We are happy to meet your needs when it comes to a specific room category – we cannot however provide explicit room numbers when you make your booking.

Children's prices & discounts

Discounts for children in parents’ room (for two guests paying full price – discount on the adult rate)

Summer:  
Children up to 7 years 100 % discount
Children 7 to 10 years 70 % discount
Children 11 to 15 years 50 % discount
Winter:  
Children up to 3 years 100 % discount
Children 3 to 6 years 70 % discount
Children 7 to 10 years 50 % discount
Children 11 to 15 years 30 % discount

 

If a separate room has already been booked for the children, we give a 20% discount on the adult rate.

For two guests paying full price in the room, additional persons from 16 years receive 20% discount on the adult rate.

Cots and extra beds available on request.

Check-in & Check-out

  • On the day you arrive your room is available from 15.00. Reception is staffed until 22.00. Should you be arriving later than 22.00, please let us know as early as possible. On the day you are due to depart, please vacate your room by 11.00.
  • Early check-in (depending on availability): € 22.00 per person
    If you would like to start your holiday earlier, we offer you an early check-in service, which includes our extensive gourmet breakfast and access to the Berghof's ‘Vitalwelt’, including bathing accessories (bathrobe, terry slippers & wellness towel) on the day you arrive.
  • Late check-out (as per availability): € 22.00 per person
    If you don’t want your holiday to come to an end, you have the opportunity to book late check-out (as per availability). This will enable you to enjoy a few more hours in Verwöhnhotel Berghof and replenish your energy stores with an afternoon snack before you are due to depart.

Loyalty discount (for summer bookings)

In the summer, regular guests who have been on holiday here on 3 or more occasions, enjoy a loyalty discount of 5% on the accommodation price, for a minimum three night stay.

Pets

You can bring your pet with you on holiday (only when you have let us know beforehand), with a charge of € 20.00 per day payable (not including feed), to cover costs. If you bring your dog with you, the hotel reserves the right to bill for any final cleaning that may be required. Please bring blankets and a basket for your dog with you. Please note that your four-legged friend is not permitted in dining areas, the wellness facilities, or in the gardens and certain room categories.

Reservation, deposit & payment information

Reservations can only be made in writing, by way of a booking confirmation via e-mail or by post. To make your booking binding, we would ask you to pay a deposit of 15 % of the total price – details on this can be found in your booking confirmation.

Deposit via bank transfer

Raiffeisenbank St. Johann-Wagrain-Kleinarl
IBAN: AT76 3506 9000 1807 3676
BIC (SWIFT): RVSAAT2S069

Credit card deposit or instant transfer

You can pay your deposit online here by credit card or instant transfer - conveniently and safely.

ONLINE DEPOSIT

We accept the following payment methods in the hotel

  • Cash (EUR)
  • Maestro/Debit card
  • Visa
  • Euro-/Master-Card

Cancellation & Rescission

  • Room cancellations can only be effected in writing
  • In the event of cancellation or early departure Austrian Hotel Regulations apply

Cancellation deadlines & Fees

  • Up to 30 days before the guest’s agreed arrival time, the accommodation contract can be terminated without any charges being incurred, when there is a unilateral declaration from the contractual partner.
  • Outside of the set period, cancellation with unilateral declaration from the contractual partner is only available upon payment of the following cancellation fees:
    • 29 - 14 days before the due arrival date > 60% of the full amount
    • 13 – 6 days before the due arrival date > 70% of the full amount
    • Up to 5 days before the due arrival date > the full amount is charged (100%)
    • In the event of no-show/early departure > the full amount will be charged (100%)

Please note: Cancellation guidelines replace the right of rescission as per European Union consumer rights guidelines.

Berghof travel provisions

When you make your booking, we recommend that you take out the ‘Berghof travel provisions’. For just € 8.00 per room and overnight stay, this covers all cancellation costs in the event of accident, illness or death of the person insured, and their children, siblings, parents or grandparents before they are due to go on holiday and during their stay. In the event of illness or injury, we require medical certification in the guise of a doctor’s note or a certificate from a supervisory body. We are happy to provide you with further information on this matter when you make your booking.

Terms & Conditions & Place of jurisdiction

General terms & conditions for the hotel sector (AGBH) apply:

General terms & conditions for the hotel sector (AGBH 2006) 

  • Place of jurisdiction: St. Johann im Pongau
  • Subject to error, typing error and price amendments
  • There may be slight variations in room photos, floor plans and panoramic tours