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Verwöhnhotel Berghof FAQ's for your Holiday

When is Check-In or when is Check-Out?
Your room should be ready for you at 3 pm on the day of your arrival. Guests arriving before this time will be made most welcome and can use the hotel's facilities until their bedroom becomes available. Departing guests should vacate their bedrooms at 11 am. They can however continue to use the wellness-facilities until they wish to depart.
We offer you the possibility to book a Late Check-Out for € 20,00 per person (based on availability). So you can keep your room until departure.

Are pets allowed in the hotel?
Pets are only allowed with express permission! (EUR 10,00 per day, without food). When guests arrive with dogs, the hotel reserves the right to include a possible clean-up in the bill. Please bring your own dog blanket and basket. Please note that your four-legged-friend will not be permitted in the dining room, the wellness area, the garden facilities or certain room categories (Comfort Family Suite).

Are children allowed in the indoor pool or spa area?
Our indoor and outdoor pool is also available for our younger guests from 7 am to 9 pm.
The sauna world is a rest area and a nude area and therefore exclusively for adults (15 years and older).

When does the spa-area open?
Enjoy our bathing area from 7 am to 9 pm. Our sauna area is open from 2 pm to 9 pm. On request the first saunas will be activated from 10 am onwards.
Our beauty area is open daily from 9 am to 6.30 pm

Do you have free WIFI in the whole hotel?
The WIFI is free of charge.  You will receive the access data upon arrival at the reception.

What do the Berghof luxury services / feel-good board include?
Our gourmet half-board includes the following services:

For our little guests we offer daily a delicious children's menu or buffet.

Are the ski passes available at the hotel?
Your ski passes, whether hourly, daily or multi-day tickets are available at our reception.

Do you offer guided hikes?
Your hosts Resi and Franz will show you twice a week the most beautiful pastures on guided hikes.

Which activity and sports programme do you offer?

Do you offer entertainment for the kids?
In our Berghof kids world we welcome our little guests from 3 years.
We are happy to organize a private babysitter on request.  

What temperature does the outdoor pool have and when is it open?
Our outdoor pool is heated and has about 27-30 degrees.
The swimming pool is open all summer from 7 in the morning until evening (in good weather).
In winter the outdoor pool is not open.



Do you have a particular concern or could not we answer a question? The Berghof team will happily advise you personally. You can reach us by phone, e-mail or WhatsApp.


Verwöhnhotel Berghof - Rettenwender Family

Alpendorf 1 - A-5600 Sankt Johann in Pongau

Salzburger Land / Austria

Telephone: +43 6412 6181

Fax: +43 6412 6181-55


Please enter the age* of the children

* Age of the child on the day of arrival