Important details about your booking
We are here for you:
Winter 2019/20: 13. December 2019 to 13. April 2020
Summer 2020: 20. May 2020 to 08. November 2020
Opening times Reception:
Our ladies from the reception are daily from 7.30 am to 9.30 pm for you available.
Opening times Restaurant:
Daily from 11.30 am until 10 pm our chef and his team are preparing delicious dishes, from local delicacies to international specialities for every taste. Enjoy the "Berghof" cuisine in our à-la-carte restaurant or with Berghof's gourmet half-board.
Opening times Spa- and Wellness area:
Terms and Conditions (T&C)
- BERGHOF BEST-PRICE-GUARANTEE
Please be ensured that you will get the best prices directly by us, whether on the Berghof website, via phone, via chat or via email. We guarantee you that you will not find a better offer from a third party. However, should this be the case, we correct our price. To the online price calculator...
- Check-in / Check-out
Your room should be ready for you by 3 pm on the day of your arrival. Guests arriving before this time will be made most welcome and can use the hotel's facilities until their bedroom becomes available. Departing guests should vacate their bedrooms by 11 am. They can however continue to use the wellness-facilities until they wish to depart.
- Room Prices
Prices quoted are per person per day (packages excepted), including Berghof's gourmet feel-good board, use of our wellness-area and many Berghof inclusive services. Not included in your booking and to be paid on site: Visitor's Tax EUR 1.45 per person/night (children under 15 years do not pay Visitor's Tax)
- Exact request for room numbers
It is only possible to meet requests for specific room categories, but not exact requests for room numbers or floors.
- Bed & Breakfast
For bed and breakfast only, a refund of EUR 9,00 per night and adult is offered on the current room rate.
- Double room for single use
Single occupation of a double room or apartment supplement EUR 30,00per day.
- Adult Discount
All our suites provide enough places for a third or fourth adult person (over 16 years). These persons will receive a 20 % discount on the room rate per night and person.
- Discounts for children
Children in separate room get a 20 % discount on the room rate per night and person.
Staying in parents’ room (2 adults):
- In summer: children up to 7 years -100 %, children 7 to 10 years -70 % and children 11 to 15 years -50 % on the room rate per night and person.
- In winter: children up to 3 years -100 %, children born between 2012 and 2015 -70 %, children born between 2007 and 2011 -50 % and children born between 2002 and 2006 -30 % on the room rate per night and person.
- Fidelity Discount in summer
For our regular guests, who have already spent three stays at our hotel, we offer a fidelity discount of 5 % in summer for at least three overnight stays.
Payment can be made in cash (EUR), by EC card, Visa or Euro-/Mastercard.
- Pets Policy
Pets are only allowed with express permission! (EUR 10,00 per day, without food). When guests arrive with dogs, the hotel reserves the right to include a possible clean-up in the bill. Please bring your own dog blanket and basket. Please note that your four-legged-friend will not be permitted in the dining room, the wellness area, the garden facilities or certain room categories (Comfort-Family-Suite).
- Spa- and Wellness area
The sauna area is exclusively reserved for adults (15 years and older), is a nude area and a rest zone.
- Spa & Beauty
We recommend that you make appointments for Berghof's Beauty World at the same time as your room reservation. Take advantage of a personal consultation; according to your needs and desires, we will arrange a personalised spa holiday for you.
The hotel is run as a non-smoking hotel. Smoking is prohibited in all rooms & suites and all public areas! Our smoker's lounge "Salettl" is available round the clock for our guests who indulge in smoking for pleasure.
- Reservation and Deposit
Reservations can only be guaranteed after a deposit of EUR 100,00 per person. The deposit will be forfeited in case of cancellation or credited for the next holiday!
Deposit by bank transfer:
Raiffeisenbank St. Johann in Pongau
IBAN: AT74 3505 7000 0007 3676
BIC (SWIFT): RVSAAT2S057
Deposit by credit card:
Make your payment online per credit card - convenient and safe...
- Cancellation Policy
Please understand that we can only accept cancellations in written form. Cancellation terms according to the Austrian terms of hotel contracts.
The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 30 days before the agreed date of arrival of the guest without being liable to pay a cancellation fee.
Outside this period, the Party may only rescind the Accommodation Agreement by means of a unilateral declaration that is subject to the following cancellation fees:
- if cancelled 14-29 days before date of arrival, 60 % of the total price will be charged;
- if cancelled 6-13 days before date of arrival, 70 % of the total price will be charged;
- if cancelled up to 5 days before date of arrival, the total price (100 %) will be charged, also applies to no-show or premature departure.
- Note: The legal right of withdrawal is substituted by the respective cancelation policy.
- Berghof Travel Insurance
We recommend to conclude our "Berghof travel insurance" in your booking. For just EUR 8,00 per room and overnight stay you cover all cancellation costs in case of accidents, illness or death which apply to the insured, their children, siblings, parents or grandparents before or during the stay. We are happy to give you further information when booking.
- The general terms and conditions for the hotel industry (AGBH 2006) are applicable. Place of jurisdiction St. Johann/Pg.
Still open questions? Browse through our FAQ's
Download: General terms and conditions for the hotel industry (AGBH 2006)
Here you will find the Berghof Hotel Information A-Z to download
Mistakes and typing errors excepted. Any input errors and prices are subject to change. Slight variations from the room pictures, sketches and the panorama tours are possible.